Tierra Hosting - Customer Support

To register a domain name, simply go to the Domain Registration Page and select from our huge inventory of domain extensions available. You will be taken to the order-form where you enter the desired domain name in the search box, choose the appropriate domain extension (e.g., .com, .org, .net) if it's not already selected, and follow the on-screen instructions to complete the registration process.

Our web hosting plans start at $3.25 per month. We offer various hosting plans with different features and resources to suit your website's needs. You can check our Web Hosting Page for more details.

To set up email accounts with your domain, you can use our email hosting service. After purchasing a hosting plan that includes email hosting, you can create email accounts through your hosting control panel. You can also set up email forwarding, autoresponders, and other email features as per your requirements.

Yes, you can upgrade or downgrade your hosting plan at any time. Simply log in to your account, look in the sidebar for the link "Add/Upgrade Service(s)", and select the desired hosting plan. Follow the prompts to complete the upgrade or downgrade process. Any changes to your hosting plan will be reflected in your billing accordingly.

Yes, you can transfer your domain from another registrar to Tierra Hosting. Simply initiate a domain transfer request through your Tierra Hosting account, and follow the prompts to complete the transfer process. You may need to provide an authorization code from your current registrar and ensure that the domain is eligible for transfer as per the domain transfer policies.

To transfer your website to Tierra Hosting, you can use FTP to upload your website files to your hosting account. You can also use a website migration tool or request assistance from our support team to transfer your website from another hosting provider. After transferring the files, you may need to update your domain's DNS settings to point to your Tierra Hosting server.

Yes, depending on the hosting plan you have with Tierra Hosting, you can host multiple websites on one hosting account. You can use addon domains or subdomains to host additional websites under your main hosting account. You can also manage multiple websites separately with their own domain names, databases, and other website resources.

Yes, Tierra Hosting offers SSL certificates for your website. You can purchase premium SSL certificates for enhanced security. SSL certificates encrypt the data transmitted between the website and its visitors, ensuring a secure connection and building trust with your visitors. Visit our SSL Certificates Page for more information.

Yes, you can install a CMS (Content Management System) or website builder on your Tierra Hosting account. We offer popular CMS options like WordPress, Joomla, and Drupal, which can be installed with just a few clicks from your hosting control panel. You can learn about by visiting our One Click Application Installations page. Additionally, we provide website builder tools, which allow you to create websites using drag-and-drop functionality without any coding knowledge. Visit the Free of Charge Website Creator Page for more information.

Transferring your domain to Tierra Hosting is easy! Follow these steps:

Unlock your domain with your current domain registrar.
Request an authorization code (also known as EPP code) from your current domain registrar.
Place a domain transfer order with Tierra Hosting and provide the authorization code.
Approve the domain transfer request via the email confirmation sent to the domain's administrative contact email address.
Wait for the domain transfer process to complete, which typically takes 5-7 days.

Please note that domain transfer eligibility and requirements may vary depending on the domain extension (TLD) and domain registrar.

We accept various payment methods for hosting and domain purchases, including:

Credit and debit cards (Visa, Mastercard, American Express, Discover, etc.)
PayPal
Bank transfers (for select countries)

Please note that the availability of payment methods may vary depending on your location and the specific product or service you are purchasing.

Upgrading or downgrading your hosting plan with Tierra Hosting is easy! Follow these steps:

Login to your hosting account control panel.
Go to the "Account Information" section (on the sidebar).
Click on the hosting plan you want to upgrade or downgrade.
Select the desired new hosting plan from the available options.
Review the changes and click on the "Upgrade" or "Downgrade" button to confirm.

Please note that some hosting plans may have specific requirements or limitations for upgrades or downgrades, and any changes may result in a pro-rated charge or refund.

Yes, you can transfer your domain to Tierra Hosting from another registrar. Follow these steps:

Make sure your domain is eligible for transfer (e.g., not recently registered, not expired, etc.).
Obtain the transfer authorization code (also known as EPP code) from your current registrar.
Login to your Tierra Hosting account and go to the "My Domains" page and click on "Registered Domains".
Click on the "Register/Transfer Domain" button. You'll then be prompted to search for your domain name.
Be prepared to enter the transfer authorization code.
Follow the prompts to complete the domain transfer process.

Please note that domain transfers may take several days to complete, and you may need to update your domain's DNS settings after the transfer is finished.

Yes, Tierra Hosting allows you to host multiple websites under one hosting account, depending on the hosting plan you choose. Most of our shared hosting plans come with the ability to host multiple websites using addon domains or subdomains. You can easily manage your websites and domains through the hosting account control panel.

It's important to review the specific features and limitations of your chosen hosting plan to ensure it meets your requirements.

Yes, you can upgrade or downgrade your hosting plan with Tierra Hosting at any time. Simply log in to your hosting account and navigate to the plan upgrade or downgrade section. You can choose a new hosting plan that meets your requirements and follow the prompts to complete the process. Please note that the availability of specific hosting plans for upgrade or downgrade may depend on the current resources and features of your existing hosting plan. It's always recommended to review the details of the new hosting plan and its features before making any changes.

Tierra Hosting offers a 99.9% uptime guarantee for our hosting services. This means that we strive to keep your website online and accessible to visitors 99.9% of the time. Our robust server infrastructure and redundant network connections help ensure high availability and reliable performance for your website. However, please note that occasional downtime may occur due to scheduled maintenance, unforeseen technical issues, or factors beyond our control. In such cases, we take prompt action to resolve the issue and minimize any impact on your website's uptime. Visit the Our Guarantee Page for more information.

Tierra Hosting performs daily backups of your website to ensure data protection and recovery options in case of any unforeseen events. Our backup system captures your website files, databases, and other essential data, which are stored securely in multiple offsite locations. However, it's always recommended to also maintain your own backups of your website data for added peace of mind.

Yes, you can upgrade your hosting plan with Tierra Hosting at any time. We offer scalable hosting plans that allow you to upgrade your resources, such as CPU, RAM, storage, and bandwidth, based on your website's requirements. To upgrade your hosting plan, simply log in to your Tierra Hosting account, and click on the "Change/Upgrade Plan". From there you will be able to select the upgrade you desire. You may be required to pay the prorated difference in price for the remaining billing period. Our support team is also available to assist you with the upgrade process or answer any questions you may have.

If you desire further information, or still have unanswered questions, visit the Support Page for more information on obtaining the assistance you require.

Additionally, you may be interested in the Updates & Announcement Page.

96 Current Domain Promotions View All

only /1st yr
Regularly $31.⁹⁵

Frequently Asked Questions

How do I register a domain name?

How much does web hosting cost?

How do I set up email accounts with my domain?

Can I upgrade or downgrade my hosting plan?

Can I transfer my domain from another registrar to Tierra Hosting?

How can I transfer my website to Tierra Hosting?

Can I host multiple websites on one hosting account?

Do you provide SSL certificates for my website?

Can I install a CMS or website builder on my hosting account?

How can I transfer my domain to Tierra Hosting?

What are the available payment methods for hosting and domain purchases?

How can I upgrade or downgrade my hosting plan?

Can I transfer my domain to Tierra Hosting from another registrar?

Can I host multiple websites under one hosting account?

Can I upgrade or downgrade my hosting plan?

What is the uptime guarantee for Tierra Hosting?

How often are backups performed for my website on Tierra Hosting?

Can I upgrade my hosting plan with Tierra Hosting?

96 Current Domain Promotions View All

Contact Information

Domains

Hosting

Useful Stuff

About Us